Important Information When Ordering Medication

Please be advised from the 1st November 2024 we will not be accepting prescription requests over the phone. We encourage our patients to order their prescriptions via one of the following alternative methods in the first instance:

Please only order your medication if you need it and whichever system is used, please ensure your requirements are clearly indicated.

We do not take repeat prescription requests via email.

Collecting Your Prescription

Information:

Please allow 3 working days for the prescription request to be processed, giving sufficient notice before the medication runs out.

Prescriptions requested more than one week early will only be dispensed early if the dates involve Pharmacy closures, e.g. Bank Holidays or personal holidays. Please add a note to the request if that is the case.

For more information on prescriptions, please visit our Prescriptions page.