Use and experience of the NHS App among people 65 years old and older – Survey

Healthwatch Norfolk is the independent voice for patients and service users in the county. We gather people’s views of health and social care services in Norfolk and make sure they are heard by the people in charge.

The NHS App is a free digital application developed by the NHS to give patients simple and secure access to a range of health services and information through their electronic devices.

Although the NHS App is proving popular with people, some age groups use the app more than others. Healthwatch Norfolk is currently working with NHS Norfolk and Waveney (NWICB) to understand the digital know-how of people 65 years old and older, and what could be done to boost their uptake of the NHS app.

We would like to hear from both users and non-users of the NHS App.

Please fill in the survey below:

https://www.smartsurvey.co.uk/s/EBJLRN/