26-28 Hardingham StreetHinghamNorwich, NR9 4JBTel: 01953 850237
The surgery will issue your medication every 28 days. This is in
line with national and local guidance due to safety and wastage.
You can order your repeat presciptions in the following ways:
In person - new presciption box at reception,
Fax - you may fax a request to
Whichever system is used, please ensure your requirements are clearly indicated.
The elderly and housebound can telephone a prescription request on 01953 850237 between 2.00pm and 4.00pm (Monday-Friday).
Please allow two working days for the prescription request to be processed, giving sufficient notice before the medication runs out.
Prescriptions requested more than one week early will NOT be dispensed early unless the dates involve pharmacy closures such as Bank Holidays, or personal holidays. Please put a note on the request if that is the case.
In the interests of safe patient care, the patient must have an annual medication review with the doctor to assess needs and to check the effect of the prescribed medication. Should this review not take place a repeat medication cannot be guaranteed. The computerised printout of the medication list clearly states when the review is due. Please ensure an appointment is made for this time to ensure that you do not run out of your medication.
For information about the Prescription Prepayment Certificate (PPC) please click here
PLEASE ONLY ORDER WHAT YOU NEED . Unused prescription medicines cost the NHS in the UK an estimated £300million every year.
We would like to inform patients who are going into hospital that they need to take with them an UP TO DATE list of all their medication. Please ask at reception and they will be happy to provide this for you.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Patients living more than one mile away from a chemist can obtain their medicines from the surgery. Those living nearer are required by government regulations to take their prescription to a chemist.
Please allow two working days, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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